New Virgin Tariff Information
Pick the perfect tariff
Inclusive anytime, any network minutes plus inclusive texts.
| Price Plan |
Monthly Line Rental |
Contract length |
Any Network
Inclusive
Minutes |
Incl.
Texts |
| Virgin £20 |
£20.00 |
18 |
50 mins |
100 |
| Virgin £25 |
£25.00 |
12 |
150 mins |
150 |
| Virgin £25 |
£25.00 |
18 |
150 mins |
150 |
| Virgin £30 |
£30.00 |
12 |
200 mins |
300 |
| Virgin £30 |
£30.00 |
18 |
200 mins |
300 |
Standard calls and text messages
|
These are Virgin's standard costs for most UK calls. They include peak and off-peak calls, using your Virgin Mobile WAP service, calls and text messages to other Virgin Mobile phones within the UK and most freephone numbers. Virgin Mobile will not charge for calls to freephone numbers of charities and helplines that are listed on the Virgin website.
|
| First 5 minutes of calls each day1: |
15p per minute |
| Each minute after that1: |
5p per minute |
| Text messages2 to Virgin Mobile phones |
3p per message |
Other call costs throughout the UK
| Voicemail retrieval (provided you've got some airtime left) |
Free |
| Text messages to other UK1 networks and BT landlines |
10p per message |
| Picture messages to all UK1 networks |
30p per message |
| WAP (CSD) |
See standard call costs |
| 3G or GPRS3 |
0.5p per Kb |
| Video calls to Virgin Mobile phones |
30p per minute |
| Video calls to other UK1 networks |
50p per minute |
| Calls to other UK networks |
35p per minute |
| Personal numbers |
(from 35p to £1.50 per min.) Call our team |
| Pre-recorded information (789 from a Virgin Mobile phone) |
Free |
| Virgin team via 789 |
10p per call |
Directory Enquiries4 via 118 118
then, each following minute |
75p first minute
75p per minute thereafter |
| Other directory enquiry services |
Call Virgin team |
| Freephone (0800/0808)7 |
Standard rate
15p/minute for first 5 minutes,
5p/minute thereafter
|
| Calls to charities and helplines |
Free |
| National toll rate numbers (0870/ 0871/ 0844)5,7 |
15p per minute |
| Local toll rate numbers (0845)7 |
10p per minute |
| Premium rate calls6,7 |
From 50p to £2.25 per min - Call our team |
| Calls to satellite phones |
£6.00 per minute |
| Book Virgin (book train tickets) |
20p per minute |
| Traffic (also via 1740) |
35p per minute |
|
All calls made count towards the daily build-up of minutes, except free calls, calls from abroad and flat rate calls, e.g. a call to Virgin. Virgin calls are billed per second and our charges are rounded up to the nearest penny. A minimum call charge of 5p applies. Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
- Includes calls and texts to Guernsey, Jersey and the Isle of Man.
- Some Nokia, Panasonic & Sagem phones can send texts up to three times as long as normal. They'll be delivered as separate messages, so you'll be charged for each.
- To view sites other than Virgin Mobile Bites. Cost varies according to the amount of pictures and text on a page e.g. A WAP page which is mostly text, will cost about 0.5p. Pages with images will cost more
- Calls to Directory Enquiries are free for some customers with disablilities. Call 0121 623 6320 to see if you're eligible.
- Please be aware that the following National toll rate numbers are charged at different rates: 0870180 & 0870182 at 10p per minute. 0871320, 0871321, 0871322, 0871325, 0871326, 0871625 at 50p per call.
- Premium rate calls in the UK may be billed per call, minute, second or combination thereof.
|
Fixed line calls to Virgin mobile phones
| Mon to Fri 0800-1800 |
19.33p per minute8 |
| Midnight Fri to Midnight Sun |
3.65p per minute8 |
| Other times |
15.16p per minute8 |
|
* These call charges are only for guidance and are set by your fixed line operator. Prices may have changed. Please check with them.
|
Virgin mobile bites!
| |
3G or GPRS Phone |
Standard WAP Phone |
| Viewing BITES |
Pay Monthly - Viewing Bites is free the duration of your contract. Things like WAP chat and downloads costs extra.
Pay As You Go - New to Bites? It's free to explore them for 30 days. After that, it's a flat rate of 30p per day, so however many times you use it in one day, it will only cost 30p. And if you don't use it, you don't pay! Things like WAP chat and downloads costs extra.
|
Standard call costs apply |
| WAP Chat |
0.3p per kb |
Standard call costs apply |
| Accessing other sites |
0.5p per kb |
Standard call costs apply |
| Downloading |
Music tracks - £1.50
Video between £0.25 - £1.50
Tones between £1.50 - £3.50
Pics between £1.50 - £2.00
Games between £1.50 - £4.50 |
| Sending and receiving other messages |
Setting up text alerts - FREE
Cancelling text alerts - FREE
Receiving text alerts - 5p
Sending a text message to BITES - 3p
Sending a picture message to BITES - 30p |
| Standard WAP phone prices as per 3G or GPRS plus cost of a WAP call |
|
Getting BITES abroad is no problem. It costs the same as it does in the UK, plus the standard rate from the region you're in.
All prices include VAT where applicable.
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International call costs
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